Privacy Policy

At Cub, we are committed to protecting your privacy and handling your personal information with care.

1. What We Collect

We may collect and store the following information when you book a visit, attend an event, or contact us:

Your name and contact details (e.g. email address, phone number)
Booking details (e.g. date, time, party size)
Information provided through forms on our website
Any communication or feedback you send us

We do not collect payment information directly. All payments are handled securely through our third-party provider.

2. How We Use Your Information

We use your information to:

Manage your bookings and communicate with you
Provide customer support
Share important updates or changes related to your booking
Send occasional emails about upcoming events, offers, or news (only if you’ve opted in)

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

Where required by law
To service providers helping us run Cub (such as our booking platform)

4. Cookies & Website Use

Our website may use cookies to enhance your browsing experience. These help us understand how the site is used and improve our services. You can choose to disable cookies in your browser settings.

5. Your Rights

You have the right to:

Access the information we hold about you
Correct or update your information
Ask us to delete your personal data

To make a request, just get in touch at: hello@cubipswich.co.uk

6. Contact Us

If you have any questions or concerns about this policy or your personal information, please contact:

Cub
11c St Peter's Street

Ipswich

Suffolk

IP1 1XF

hello@cubipswich.co.uk